Writing for Business

Facilitator: Fiona Prince

This course is a must for people who write the following for business: announcements, briefing notes, decision-papers, emails, instructions, letters, reports and/or web-content. Strong writing skills lead to smoother communications, fewer misunderstandings and increased productivity. Learn the plain language principles that will help you make your written communications easy to read and understand. Demonstrations, videos, and hands-on exercises will help you gain confidence in your writing and learn which grammar gremlins (including punctuation) make the difference between clarity and confusion.

In the first part of this course, you will explore how technology is changing the way we engage with written information and how to apply plain language principles to all your writing tasks. In the second part, you will learn to recognize and avoid the most frequent grammar and punctuation errors that bedevil writers. Hands-on exercises reinforce the learning that takes place in this enjoyable, high-energy session.

Topics Covered:

  • How adults read
  • The difference between reading on-screen and in print
  • Writing for all devices (computers, laptops, tablets, smartphones)
  • The 5 Cs of effective writing: correct, clear, concise, coherent, and consistent
  • Plain language principles
  • Avoid jargon/technical terms and redundancy
  • Editing writing – yours and other’s
  • Audience Analysis
  • The writing process: pre-writing, drafting, feedback, editing/revising, finalizing
  • What is a briefing note and how differs from other types of reports

Learning Outcomes:

  • Discover the benefits of plain language writing geared toward the reader
  • Become familiar with and practice the key principles of plain language writing in emails, reports, and work-related correspondence
  • Demystify grammar and punctuation rules
  • Identify key grammar and punctuation errors in your writing and correct them
  • Ensure tone, content, and style help you get the results you want

Note: This course is also available as a three-week online course.

This course can be taken on its own or as part of the Professional Communication Skills Certificate.

Course Dates: Writing for Business

For more information about this course please contact Professional and Continuing Studies