SuperHost® Foundations of Service Quality
This course is a comprehensive, practical introduction to the principles of providing a quality service experience. It is ideal for people who are either entering the workforce for the first time or after a significant break, or are fairly new at working in a front-line, customer-facing role. The lessons include interactive activities and students will go home with knowledge and skills they can apply to their job right away. Certification from go2hr.ca will be presented to those who complete this one-day course.