Positive Deviance: Operating and Implementing a New Paradigm of Social, Organizational, and Behavioural Change

Facilitator: Arvind Singhal

A workshop on Positive Deviance (PD), a novel approach to solving individual, organizational, and social problems by identifying individuals or groups in communities whose uncommon behaviors and strategies enable them to find better solutions to problems than their peers, while having access to the same resources and facing worse challenges Driven by data, the PD approach questions the normative ways of conducting expert-driven needs assessment and gap-analysis, and follows a systematic 4-D process of (1) defining the problem, (2) determining positive deviants, (3) discovering their uncommon behaviors, and (4) designing an actionable program to amplify the newly-discovered behaviors. Through numerous case studies, and role plays and simulations, participants will gain a thorough understanding of the PD approach, including how it has been used to solve a variety of problems—e.g. decreasing malnutrition and infant and maternal mortality in Vietnam and Pakistan, increasing sales in Mexico and the U.S., reducing school dropouts in Argentina and in the U.S.; and reducing hospital-acquired infections in the U.S.A. and Colombia.

Dr. Arvind Singhal is facilitating an evening talk, Positive Deviance: A New Paradigm of Social, Organizational, and Behavioural, prior to this workshop on Friday, February 16, 2018.

Course Dates: Positive Deviance: Operating and Implementing a New Paradigm of Social, Organizational, and Behavioural Change

For more information about this course please contact Professional and Continuing Studies