Introduction to Performance Management: A Systems Approach

Facilitator: Larry Shetzer

When human resource management is at peak efficiency, all HR functions such as employee recruitment and selection, training, job analysis, compensation and career management, are integrated into a unified system. Performance management is the measurement component that ties HR functions into a unified system. This course will help you reach that fine balance between maximizing performance and providing feedback that employees value.

Learning Outcomes:

  • Possess a blueprint for aligning performance management with HR strategy

     With an understanding of:

  • Current trends in performance management
  • Measurement reliability and validity
  • A variety of performance rating scales and the pros and cons of each
  • When to use ratings and how to reduce rating errors
  • Critical incidents in performance measurement
  • Team-based and multi-rater assessment
  • Performance feedback apps
  • Performance incentives
  • Management and executive feedback

     And the ability to:

  • Increase validity with job analysis data
  • Use performance management for more expert coaching
  • Incorporate constructive and supportive feedback in performance management
  • Design an executive feedback system
  • Define critical performance areas correctly
  • Optimally balance measurement of behaviors and outcomes
  • An appreciation of multi-cultural and gender considerations in performance management

Who should take this course?

Managers, supervisors, human resources executives and business owners responsible for designing a process that improves organizational performance, supports HR strategy,  is valued by users and contributes to a positive organizational culture.

Watch this video: "Performance Management 2018: The Evolving Landscape" with Larry Shetzer 

Course Dates: Introduction to Performance Management: A Systems Approach

For more information about this course please contact Professional and Continuing Studies