Introduction to Performance Management: A Systems Approach

Facilitator: Larry Shetzer

When human resource management is at peak efficiency, all HR functions, such as employee recruitment and selection, training, job analysis, compensation and career management are integrated into a unified system. Performance management is the measurement component that ties HR functions into a unified system. Get up to speed on the current practice of performance management as the hub of an integrated HR system and learn how PM has evolved in response to changes in technology, the workforce, and management practice.

Learning Outcomes:

  • Possess a blueprint for aligning performance management with HR strategy

     With an understanding of:

  • Current trends in performance management
  • Measurement reliability and validity
  • A variety of performance rating scales and the pros and cons of each
  • When to use ratings and how to reduce rating errors
  • Critical incidents in performance measurement
  • Team-based and multi-rater assessment
  • Performance feedback apps
  • Performance incentives
  • Management and executive feedback

     And the ability to:

  • Increase validity with job analysis data
  • Use performance management for more expert coaching
  • Incorporate constructive and supportive feedback in performance management
  • Design an executive feedback system
  • Define critical performance areas correctly
  • Optimally balance measurement of behaviors and outcomes
  • An appreciation of multi-cultural and gender considerations in performance management

Who should take this course?

Managers, supervisors, human resources executives and business owners responsible for designing a process that improves organizational performance, supports HR strategy,  is valued by users and contributes to a positive organizational culture.

Watch this video: "Performance Management 2018: The Evolving Landscape" with Larry Shetzer 

Course Dates: Introduction to Performance Management: A Systems Approach

Start Date:Feb 04, 2020
End Date:Feb 05, 2020
Delivery:15 hours, Classroom
Delivery Day(s)/Time(s):Tue, Feb 04, 2020 9:00am - 4:30pmWed, Feb 05, 2020 9:00am - 4:30pm
Price:$549.00 + GST
Instructor:Larry Shetzer
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