Designing an Effective Performance Management System
An effective performance management process is one of the HR manager's most important challenges. Without valid performance feedback, neither employees nor the organization can reach their full potential. This course will help you reach that fine balance between maximizing performance and feedback that employees value. Through lecture and in-class exercises, this course will help you design and implement a performance management system that conforms to your organization's strategic HR requirements. Topics include: measurement validity, rating scale design, coaching/feedback, assessment against objectives, critical incidents and team-based performance appraisal.